Markets CSC Manila - Officer (Individual Contributor) – Governance Risk and Compliance

The Business Risk Analyst II is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

• Track and fully document changes for functional and business specifications; write detailed universally understood procedures for permanent records and for use in training
• Review all updates to procedures with the analyst, team leads, and managers to identify any possible considerations that management and compliance should evaluate.
• Break down technical process flow charts and then translate the data into easy to follow step by step procedures to complete day-to -day activities
• Liaison with training on procedure updates to ensure items are incorporated into the training maternal for new and existing employees
• Identify opportunities for improving business processes through information systems and/or non-system driver changes.
• Assists in the preparation of proposals to develop new systems and/or operational changes
• Participate in studies of new and existing programs and special projects to determine feasibility.
• Strive to resolve problems including organizational, procedural, technical, research and analysis.
• Develop process and procedures to improve efficiency, cost-effectiveness, and/or improve internal and external customer service;
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 1-2 years prior experience in writing procedural documents, driving process improvements and experienced in executing change management concepts.
• Consistently demonstrates clear and concise written and verbal communication skills
• Proficient in Microsoft Office with an emphasis on MS Excel
• Self-motivated and detail oriented
• Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards.

Education:

• Bachelor’s/University degree or equivalent experience

Markets CSC Manila (MSS CSC Manila) is an integral part of the Senior Business Management team in Markets. The function of the team is to maintain the control environment within the business where appropriate, to oversee enhancements and to formulate processes to address various internal and external control policies.

The successful candidate will be closely coordinating with other members of the Markets Risk and Control teams and Business Managers globally.

• Manage communication and coordination of the support functions within Markets.
• Support the business in preparing Risk and Control reports and Business Reviews for countries and products within Markets.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Support the businesses within Markets in mitigating operational risks by monitoring and testing the performance of controls.
• Maintain and monitor the controls environment.
• Support the expansion and migration initiatives to be transitioned to the team.
• Develop best practice procedures within Markets.
• Review support functions processes and challenge procedures that are not consistent with Markets objectives.  
• Identify/participate in process improvement initiatives and anticipate impact of system enhancements to team processes.
• Assists in ad-hoc reports and special projects as needed. 
• Trains, coaches or guides junior staff when required.
• Coordinate and manage any Internal Audits and Compliance Assurance

Development Value

Global Markets is a global leader in underwriting, structuring, and trading across all asset classes, including equities, corporate bonds, government and agency bonds, asset-backed and mortgage-backed securities, syndicated loans, structured and futures products. Successful candidate will benefit from joining a global team of Markets and Securities Services Risk and Control professionals. Massive opportunity to gain product and process knowledge in different regional businesses, as well as direct exposure to internals partners and stakeholders, as well as external clients.

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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