Assistant Vice President, HR Project Senior Analyst

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Human Resources (HR) team helps Citi to attract, retain and develop our employees across the globe.  The team does this through supporting key areas including recruiting, diversity, global learning and talent development, benefits, compensation and employee relations.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, HR Project Senior Analyst - Hybrid (Internal Job Title: Assistant Vice President Assistant  - C12) based in Manila, Philippines.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We empower our employees to manage their financial well-being and help them plan for the future.

This role sits within our HR Partnership & Delivery Process, Design and Re-engineering team and will undertake responsibilities on global projects.

In this role, you’re expected to:

• Coordinate and disseminate information of process, policy and procedure changes and ensuring the successful completion of projects managed.
• Apply in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues.
• Ensure creation of project plan and charter benefits management plan, stakeholder management plan, and central project issue log.
• Ensure resources are assigned to project & monitor commitment.
• Ensure change control is executed throughout project.
• Identify, document, and understand project dependencies.
• Identify key stakeholders who participate in project scope definition.
• Track actual project costs, identify variances, and reforecast project costs as needed.
• Measure project management performance against standards.
• Ensure appropriate project staffing levels.
• Establish project communication needs and create project communication plan.
• Facilitate the transition of systems, product & process development to minimize adverse operations impact by ensuring that the business is informed and always aware of the status of process improvements, procedure & systems enhancements and corrective actions for risk issues, identified for the business.
• Participate in the delivery of internal communications
• Act as a point of contact and liaison between department and required business areas for the implementation of activities to ensure accurate communication to clients.
• Manage on a daily basis the investigation of a product, policy and procedure queries raised by team members.
• Liaise with key stakeholders to implement new procedures or clarify any misinterpretation as required.
• Regularly undertake a review of processes, policies and procedures to identify process gaps and recommend process updates/ policy & procedure revisions associated with Project Management and Business Compliance.
• Provide feedback to Project Management leadership regarding risk issues/business cases raised by specific business units
• Collate communication items, investigate issues and ensure relevant communications are created in a timely clear and accurate manner.
• Monitor & communicate on Service Level Agreements of other departments that affect the service delivery within a project.
• Act as SME to senior stakeholders and /or other team members
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 4-8 years of experience in project management or related experience
• Demonstrate strong business knowledge including the understanding of core businesses, supporting processes and operations.
• Working knowledge of HR systems, technologies and system work practices
• Strong Excel & Powerpoint skills
• Knowledge of HR policies and procedures.
• Outstanding problem-solver, should demonstrate a commitment to quality and attention to detail
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy. 

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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