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End User Computing (EUC) Governance Senior Analyst

工作 ID 21367959 主要地點 Irving, Texas, Jacksonville, Florida; 工作類別 Technology
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The EUC Governance Senior Analyst is a seasoned professional role. This position will be responsible for assisting in the reduction of reliance on end user computing (EUCs) through identification, development, general program oversight of Global Solutions to remediate EUCs as it pertains to Citi Data Management Policy (CDMP) requirements.


The successful candidate will work closely with the Chief Data Office, GCB Regional Data Governance teams and GCB Business stakeholders in North America to establish a deep understanding of the global solution requirements. This role will understand Citi policy requirements to enable instituting best practices, processes and procedures which, will deliver a strong governance control to oversee the program delivery and its implementation into the business’s daily activities that will in turn help GCB businesses to deliver end to end EUC management and control.


This role is fundamental in helping GCB executive management, GCB Data Governance teams and GCB Business stakeholders across the different regions and will also serve as an escalation point for the business and regions to communicate concerns, risks and issues that could lend to assisting in identification of solutions to remediate the EUC overall population.

Responsibilities:

  • Develop, maintain, socialize EUC processes to ensure consistent adoption of identification, registration, and remediation activities.
  • Develop, socialize, obtain approvals and execute automation plans to eliminate EUCs.
  • Collaborate with EUC owners to confirm risk level, understand functionality, determine patterns, complexity, identify themes and develop and execute plans for managing and elimination EUCs.
  • Remediate known data quality issues by supporting IMR Teams as needed, in the IMR process life-cycle including:  Root Cause Analysis, Remediation planning, implementation, Post implementation validation, and Escalation.
  • Support or execute strategic plans to improve data quality and reduce EUCs.
  • Continuously identifies or supports opportunities to streamline and simplify the execution of the Citi Data Management Policy.
  • Subject Matter Expert on CDMP, End User Computing (EUC), Issue Management & Resolution (IMR), and knowledgeable with Data Quality and other data-related Citi policies and standards.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • Advanced understanding of Project management methodologies and tools.
  • Intermediate to senior level experience in a Data Analysis role with commensurate people management experience.
  • Ability to monitor tight deadlines or unexpected requirement changes.
  • Bilingual in Spanish and English is a plus


Job Skills / Qualifications:

  • Bachelor's degree in Business, Data, Technology or related.
  • 3+ years of work experience in Data Management, Data Governance in the banking or credit card industry.
  • Knowledge of the Global Consumer Bank business; the main systems that support GCB and controls to maintain critical data elements.
  • Strategic thinker and problem solver.
  • Highly adaptable and agile in a dynamic environment requiring flexibility.
  • Understanding of timely and high quality regulatory deliverables’.
  • Strong relationship management skills with ability to deepen relationships and build partnerships across geographies and lines of business.
  • Strong communication, reporting, presentation and influencing skills.
  • Detail oriented, with proven ability to question and identify opportunities within existing processes and business practices.
  • Project management experience with the proven ability to develop project plans and drive a diverse group of stakeholders to achieve milestones and deadlines.
  • Deep understanding of creating gap analysis and creativity filling the gap .

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Job Family Group:

Technology

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Job Family:

Data Governance

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Time Type:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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