Officer - AML Know Your Customer, Global Screening Operations (Mandarin & Cantonese Language Proficiency) - Hybrid

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

At Citi we’re not just building technology, we’re building the future of banking.  Encompassing a broad range of specialties, roles, and cultures, our teams are creating innovations used across the globe.  Citi is constantly growing and progressing through our technology, with laser focused on evolving the ways of doing things.  As one of the world’s most global banks we’re changing how the world does business.

Citi’s Independent Compliance Risk Management (ICRM) is an independent control function that provides guidance and challenge to the firm, managing compliance risk and promoting behavior that is consistent with Citi’s mission.

Global Screening Operations (GSO) defines global processes in line with Citi's Sanctions Screening Policy  and Global AML Name Screening Standard to ensure standardization of sanctions and non-sanctions screening activities across Citi. Oversees implementation and coordination of sanctions and non-sanctions screening operational processes to identify efficiencies and ensure consistency. Provides guidance on sanctions screening and non-sanctions operations proposes solutions and serve as point of escalation to route emerging issues to Sanctions Compliance as a key control for mitigating money laundering, terrorist financing and reputations risks.

We’re currently looking for a high caliber professional to join our team as Officer - AML Know Your Customer, Global Screening Operations (Mandarin & Cantonese Language Proficiency) - Hybrid (Internal Job Title: Compl AML Execution Analyst 1- C09)based in Kuala Lumpur, Malaysia.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

In this role, you’re expected:

Review and disposition of Alerts generated through the screening of the New to Bank (NTB) accounts opened and maintenance processes of existing accounts as well as the periodic screening of the entire customer portfolio under purview against the additions to the Sanctions List issued by the regulators. Decision-making on escalation or closure of case.

Key responsibilities

• Conducting searches, gathering data and recording evidence from Citi internal systems, the internet and commercial databases and submits enquiries to business or Compliance contacts within the organization
• Conducting enhanced due diligence investigations in support of policies and procedures.
• Conducts alert investigation using global standard policies, procedures and tools, aimed at meeting internal and external regulatory requirements.
• Operates within agreed business SLAs and confidentiality standards
• Applying or adapting knowledge (obtained from training) of any imposed sanctions(s) or other laws/regulation(s) to the task at hand.
• Building and applying knowledge of sanctions and anti- money laundering processes.
• KYC knowledge is an added advantage.

Requirements

Skills and competencies:

A person in this role has a passion for uncovering the truth and exposing potential criminal activities. He/she has a genuine interest in the news and current affairs with the ability of cross referencing them during investigations. He/she is methodical, analytical, open minded and have the desire to thoroughly and accurately research, extract, compile and connect information from various sources. Additional requirements:-

Competence:

Knowledge / Experience:

• Required: Computer Literate - Proficient in Windows applications (Word, Excel, etc.)
• Required: Proficient in internet & commercial database searches
• Required: Strong written communication skills
• Required: Strong oral communication skills
• Preferred: 1 to 3 years of experience in banking operations, compliance and audit background
• Preferred: Anti Money Laundering or sanctions screening experience
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

Responsibility to Our Clients

• Builds relationships with various business units within the organization
• Delivers client solutions
• Leverages functional and business knowledge

Responsibility to Each Other

• Builds partnerships and values diversity
• Communicates effectively

Responsibility to Our Franchise

• Drives results
• Uses sound judgement
• Innovates and manages change
• Manages risk and control
• Pursues learning and self-development

Sanctions Screening

• Analyses and Investigates name matches
• Makes responsible decisions
• Builds and applies business, regulatory and country knowledge

Stakeholder Management

• Shares information and escalates when in doubt

Innovation

• Strives for “best in class practices”
• Leads innovation
• Delivers effective solutions

Advocacy

• Advocates Anti Money Laundering and Sanctions within the organization and externally

Language

• English
• Mandarin
• Cantonese

Qualifications:

• University degree/ Diploma in any discipline
• Leadership with the ability to see the big picture without losing attention to detail
• Relationship management skills with the ability to handle conflict and negotiations

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

------------------------------------------------------

Job Family Group:

------------------------------------------------------

Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting