Director, Cyber Investigations & Digital Forensics Group Manager (Hybrid)

The Cyber Investigations & Digital Forensics Group Manager is a Director level senior manager leading and directing many of the investigations posing the greatest reputational and regulatory risk to Citi.

This role will lead four (4) managers and oversee the operation of ~25 investigators and digital forensic examiners conducting professional and independent investigations and digital forensic examinations.

The Group Manager should have an in-depth understanding of how their own sub-function contributes to achieving the objectives of the function. A good understanding of the industry and direct competitors' products and services, is also necessary in order to contribute to the commercial objectives of the business. Excellent communication skills are required in order to negotiate internally, often at a senior level and some external communication/negotiation may also be necessary. Responsible for executing functional strategy in area managed. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the area(s). Impact reflects the size of team managed, strategic influence on the business and interaction with other functions or businesses. Full management responsibility for multiple teams, including management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. May be doing involved or responsible for diverse (cross-discipline) activities.

Responsibilities:

• Establish and enhance an overall Cyber Investigations and Digital Forensics Program.
• Define the strategy, escalation policy, incident response, policy development and performance and quality metrics for the Cyber Investigations and Digital Forensics Program.
• Work with regional in-business partners to implement appropriate controls and measures to protect the company, staff, assets, systems, business operations, and intellectual property.
• Lead investigations of cyber security incidents and network intrusions and oversee timely reports of findings.
• Supervise proactive, complex, high profile, and sensitive cyber investigations with the goal of directing cases to a successful conclusion and providing timely root cause findings to business and functional partners.
• Oversee and/or lead teams gathering, recovering, analyzing, interpreting and presenting digital information and evidence from sources such as computers, mobile devices, websites, network packets, etc.
• Lead and direct collaborative efforts to conduct analysis of log files and digital evidence.
• Oversee team of investigators responsible for the coordination and investigation of high level fraud matters and/or network security incidents.
• This role will oversee a team who utilize sophisticated expertise in investigative interviewing, fraud identification, loss prevention, network security, cyber enabled fraud, to identify fraud activities, schemes, trends and organized rings that create a risk to our firm, its employees, shareholders, systems, assets and clients.
• Act as a strategic business partner/key advisor and create an effective interaction model that incorporate the full fraud cycle of protection, investigation and prevention.
• Ensure all allegations of fraud and misconduct, Code of Conduct and ethics violations are thoroughly investigated and managed in a professional and consistent manner.
• Work with regional in-business partners to implement appropriate controls and measures to protect company staff, assets, business operations, and intellectual property.
• Direct and manage all staffing activities: hiring, establishing performance expectations/goals/objectives, managing staff performance, disciplinary actions, terminations promotions and staff compensation decisions.
• Establish methods for information sharing of trends and techniques, industry information, protocols and training on investigative processes.
• Serve as an active member of the senior Investigative team with input in the overall strategic direction and decision making for the Investigative function.
• Establish a cost-effective operating model that maximizes return on investment (ROI)
• Develop and maintain effective relationships with local regulatory bodies, law enforcement, intelligence agencies, sister bank network, and industry professional associations and keep abreast of the local and international environment.
• Conduct professional briefings on specific investigations to senior leadership inside and outside the firm.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 15+ years of experience, including 8-10+ years' managerial experience.
• Managed team of investigations managers, investigative professionals and resources, preferred.
• Proven ability to establish effective relationships with senior business leaders and internal partners.
• Managed complex investigative cases projects that have global consequences as well as civil and criminal implications, preferred.
• Demonstrated experience having evaluated/reviewed, developed and implemented investigations processes to effectively address process and technique changes as needed in their role.
• Must demonstrate a clear understanding of investigation techniques and shares those insights appropriately with others.
• Has detailed understanding of all basic investigative concepts including report writing, cyber threat analysis, strategic forecasting, conducting lessons learned and regional expertise.
• Has experience with or understanding of potential global economic threats (e.g., cyber threats, global impact threats, foreign threats, etc.)
• Understanding of levers (both controllable and uncontrollable) that may impact fraud loss.
• Experience with e-discovery tools, and data analytics.
• Professional certifications (CISSP, CPA, CAMS, CFE, Cyber Certifications).
• Potential for Domestic and International travel
• Flexibility to work on call off hours/weekends during critical project phases, if necessary

Education:

• Bachelor’s degree, potentially master’s degree and managerial experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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