Lending Transformation Program Regulatory Data Remediation Manager

*Position may be based in NYC, Jersey City, or London*

The Institutional Credit Management (ICM) team is a critical component of Citi’s First Line of Defense for wholesale lending and counterparty credit risk. ICM partners with businesses Citi-wide to ensure we have best-in-class risk and control capabilities to enable sustainable data quality from front office systems through downstream reporting systems. ICM also plays a key role in Citi’s Transformation efforts by helping to drive a Citi-wide focus on wholesale credit risk management. Through ongoing investment in processes, controls, systems, and governance, ICM continues to further embed consistency and best practices across Citi, driving closer alignment between our business and regulatory goals.

The Lending Transformation Program (LTP) is a key initiative within ICM and Citi's broader regulatory data remediation needs. The goal is to remediate the quality of the data on Citi's risk and regulatory reports as well as transform the end-to-end wholesale lending process which will consolidate all remediation efforts for loan product processing and establish a consistent target operating model with a focus on improved processes, controls, and enhanced technology to achieve best-in-class processing capabilities to support our client franchise.

ICM Lending Transformation is looking for a highly skilled and dynamic Regulatory Data Remediation Manager as part of the Wholesale Lending Regulatory Data Remediation project. Detailed knowledge of FR Y-14 regulatory schedules and wholesale lending is a pre-requisite, as well as having previously managed large-scale projects. Role includes enhancing issue management and escalation processes, issue root cause assessments, designing and facilitating the implementation of controls, resource management and budgeting, plan tracking, preparation of materials for senior leadership, leading governance meetings, and internal and regulatory communication.

Responsibilities:

• Manage the Lending Transformation Program’s effort to improve the front-to-back risk and regulatory reporting processes (including but not limited to FR Y-14), controls and data
• Support the broader Lending Transformation Program (and stakeholders from Global Loan Operations and Transaction Management) on the design and implementation the program’s target operating model, controls and system infrastructure enhancements
• Enhance and manage issue management processes to support data quality improvement for risk and regulatory reporting
• Lead working group calls to deliver organizational or process change
• Support the establishment and delivery of project governance, including preparation of materials
• Partner with ICM functional areas, 2nd Line Operational Risk Management and Internal Audit to ensure delivery design and execution to the highest standard
• Support program communication including internal stakeholders and regulatory updates / communication
• Establish strong relationships with stakeholders across Citi at all levels, businesses, and locations
• Appropriately assess risks when making business decisions, using sound ethical judgment, while complying with both Citigroup policy and applicable laws, rules, and regulations
• Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
• Applies in-depth understanding of how areas collectively integrate within the subfunction as well as coordinate and contribute to the objectives of the entire function; and, requires basic commercial awareness.
• Assesses creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
• Oversees program plans meet business needs as described in the program initiation documents.
• Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones.
• Works with Program Sponsor to ensure business case cost benefit analysis is in line with business objectives.
• Ensures all areas of the program are appropriately staffed.
• Monitors program commitment from those assigning resources.
• Escalates program risks to the Program Director, or Program Sponsor, when appropriate.
• Creates the program risk management plan.
• Works with procurement team to create, administer, track, and eventually close program contracts.
• Makes recommendations for training and development needs for assigned personnel.
• Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
• Directs area supported through responsibility for delivery of end results and shared responsibility for budget management; accountable for resource planning.
• Ensures essential procedures are followed and contributes to defining standards.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience in wholesale lending, Loan Operations, Transaction Management, Regulatory Reporting (including FR Y-14), data, controls and issue management
• Excellent oral and written communications skills; must be articulate and persuasive
• Bachelor’s degree required; Master’s degree a plus
• Should demonstrate a commitment to quality and attention to detail
• Ability to drive change and effectively manage projects and stakeholders
• Strong organizational leadership and influencing skills
• Capable of prioritizing and multi-tasking in a dynamic environment
• Self-directed and motivated
• Ability to deal with imperfect information and drive to successful conclusion
• Excellent organization skills; must be able to manage disparate tasks, project plans and ad hoc requests
• Strong analytical, strategic thinking and communication skills - must have the ability to synthesize, develop and present clear and concise recommendations
• Works well under pressure and in tight deadlines
• Highly proficient with Microsoft Products like Word, Excel, Power Point, and Visio

Education:

• Bachelor’s/University degree or equivalent experience, Masters degree a plus

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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