Operations Program Group Manager - Strategic Payments, SVP (Hybrid)

Operations Program Group Manager - Strategic Payments - SVP

Operations Optimization and Enablement is a newly formed team designed to drive change and implement Operations strategy. If you are passionate about driving strategic initiatives, shaping operational excellence and making a meaningful impact, we invite you to apply. Join us in redefining the future of Operations and delivering exception value to our stakeholders. If you are a strategic leader with a passion for data analytics and a track record of building and developing high-performing teams, we invite you to apply for the Data Analytics Insight Lead position. Join us in shaping the future of our division through data-driven decision-making and talent development.

If you are a seasoned Program Manager with a strong background in banking and finance, regulatory expertise, and a track record of delivering complex projects with precision and excellence, we invite you to apply for this exciting opportunity. Join us in driving innovation, managing risk, and delivering value to our organization and stakeholders.

We are seeking a highly experienced Program Manager with a strong background in banking and finance to lead complex projects within our organization. The ideal candidate will have a proven track record of successfully delivering intricate projects with tight deadlines, regulatory oversight, and a focus on risk and control. Experience within the payments space is highly desirable, as this role will involve managing initiatives related to payment systems and services.

Key Responsibilities:

• Project Leadership: Lead the planning, execution, and delivery of high-profile projects within the banking and finance domain. Drive cross-functional teams to achieve project objectives while adhering to strict timelines and quality standards.

• Regulatory Compliance: Ensure that all projects comply with relevant regulatory requirements and industry standards. Work closely with compliance teams to navigate regulatory challenges and implement robust risk and control frameworks.

• Risk Management: Identify, assess, and mitigate project risks proactively. Develop risk management strategies and contingency plans to address potential issues and ensure project success.

• Stakeholder Management: Establish and maintain strong relationships with internal and external stakeholders, including senior executives, regulatory agencies, and industry partners. Communicate project status, risks, and milestones effectively to ensure alignment and support.

• Financial Management: Manage project budgets, resources, and financials effectively to optimize project outcomes and deliver value to the organization. Monitor project costs, track expenditures, and ensure adherence to budgetary constraints.

• Continuous Improvement: Drive a culture of continuous improvement within the project management function. Identify opportunities to streamline processes, enhance efficiency, and leverage best practices to drive project excellence.

Qualifications

• Bachelor's degree in business administration, Finance, or related field.

• Master's degree or professional certifications (e.g., PMP, PRINCE2) preferred.

• Extensive experience in program management within the banking and finance industry, with a focus on delivering complex projects with regulatory oversight.

• Strong understanding of risk management principles, regulatory compliance requirements, and industry best practices.

• Proven track record of successfully managing projects within the payments space, including payment systems, processing, and services.

• Excellent leadership, communication, and stakeholder management skills, with the ability to influence and collaborate effectively at all levels of the organization.

•  Exceptional problem-solving skills and the ability to thrive in a fast-paced, dynamic environment with competing priorities and tight deadlines.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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