Strategic Ledger Solution Design Lead - Operations

Team/Function Overview

Citi is going through a multi-year transformation effort to make our operations business best in class, to eliminate identified skills and architecture gaps, and ensure best practice from an operational perspective.  The Operational Optimization and Enablement team exists to facilitate design, implementation and transformation across the wider Operational areas with a view to improving efficiency, execution and client service in current and future states.

Role / Position Overview

We are looking for a Solutions Design Lead for our Strategic Ledger Operations program of work, which is directly related to consent order deliverables. Reporting into the global Operational Optimization and Enablement lead, you will be responsible for designing the operational aspects of our Strategic Ledger transformation and managing change from strategy to implementation.  The role requires liaison across the Operations footprint to understand interaction with and use cases for ledger activities, shaping and influencing design and roadmap to maximize delivery and ensure manageable transition states and implementation.  The successful candidate will demonstrate expertise in both operational content and transformation disciplines, with imagination, curiosity and constructive collaboration to learn, understand and deliver effective solutions.

Responsibilities

• Co-ordinate and articulate the operations strategy, vision and implementation for the strategic ledger program.
• Drive best practice execution and promote standardization and consistency across wider operations organization
• Act as Operations-of-last-resort in impact assessment and completeness of end-to-end environment
• Lead team of 2 Operations Project Management  resources to execute on centrally-owned tasks, facilitate execution across wider Operations teams and provide holistic status updates across Operations to program governance forums
• Ensure any process and technology implementation for the strategic ledger implements end-to-end process solutions meeting Operations’ outcomes:
• Safe - Well controlled environment – control framework which is complete, timely, accurate and manageable
• Efficient - Highly automated – emphasis on STP; no increase in manual work; exception-based processing. Simplified and consistent end-to-end process with clear roles and responsibilities across Operations and Finance
• Client-centred - Evolves towards same day / real-time operations and visibility (reporting) for Treasury, Operations and clients
• Functionally complete - Supports both product-level and legal-entity level views. Extensible design to accommodate future change

Human Skills:

• Leadership & Effective communication
• Strong Stakeholder Management to ensure cross collaborative buy in
• Proficiency in negotiation to resolve conflicts, reach consensus and manage expectations
• Problem solving to address challenges and obstacles that arise during implementation, identifying solutions and making informed decisions.
• Experienced leader building and fostering a collaborative team environment, promoting teamwork, trust, and mutual respect.
• Decision making - decisive & data driven to provide clear guidance and alignment.
• Adaptability: Ability to navigate the team through ambiguity and embrace change
• High emotional intelligence to navigate the team through a complex matrix of stakeholders.

Technical Skills:

• Deep understanding of Citi Systems (Genesis, Full Suite, Oracle) and key contacts
• Accounting knowledge – US Gaap
• General ledger Expertise – deep understanding of GL, systems, their functionalities, and best practice implementing.
• Knowledge of banking regulations and compliance for finance and operations
• Expert in end-to-end finance process
• Product Control expertise
• Knowledge of both Markets and Banking products from transaction booking to cash settlement and controls therein.
• Proficiency in data migration techniques and tools to ensure seamless transition of data from legacy to new GL platform.
• Change Management: Ability to plan, execute and monitor implementation.
• Vendor Management: Experience in managing software vendors and 3rd party consultant teams.    

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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