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Regional Consumer Risk Governance Lead (SVP)

工作 ID 21376040 主要地點 Singapore, Singapore; 工作類別 Compliance and Control
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Job Background/context:

Citi’s Global Consumer Business Operational Risk and Controls (CBORC) organization drives global consistency for addressing Operational Risk and Control issues in the Global Consumer Bank. CBORC fosters a culture of control and customer centricity and accountability by leading efforts to identify, anticipate, measure, monitor, mitigate, and report operational, regulatory, and reputational risks.

We are currently seeking highly motivated candidates to comprehensively support the Regional Asia/EMEA Global Consumer Business (GCB) in ensuring that Risk Identification, Monitoring, Measurement and Risk Control requirements are executed clearly, simply and effectively, aligning to other related programs whenever possible, with front-to-back coverage across Asia/EMEA Consumer Banking Products, Channels, Operations, and Technology.

Collaborating closely with Global, Regional and Country cross-functional stakeholders, the successful candidate must be able to work effectively across a diverse and vast organization that currently spans 17 countries in the Asia/EMEA Consumer region, using excellent business knowledge, technical execution and communication skills to engage stakeholders, drive implementation and resolution, and keep senior management informed on progress and issues.

This team operates in a fast-paced, rapidly changing environment.

Job Purpose:

The Regional Consumer Risk Governance Lead is a strategic role responsible for driving the development and execution of the Global Consumer Bank (GCB) Risk Governance Framework requirements related to the Identification, Monitoring, Measurement and Control of GCB Material Risk Inventory (MRI), Top and Emerging Risks, as well as Concentration Risks and linking these requirements to other key processes, such as Strategic Planning, Risk Appetite and Risk Capital.

This role will be responsible for producing the GCB Material, Top, Emerging and Concentration Risk reporting across all 7 risk categories (Credit, Market, Liquidity, Strategic, Operational, Compliance and Reputational Risks) and across all GCB businesses and functions covering 17 countries in Asia and EMEA.

The incumbent is also responsible for addressing risk aspects relating to the Divestiture process and driving the Strategy Refresh Risk Reporting which has considerable linkage to the MRI process.

Reporting to the Regional CBORC Strategy & Governance Lead, this position will be part of the Regional CBORC Team.

This is a high visibility individual contributor role requiring extensive interaction with Business Heads, CBORC teams and cross functional partners (including O&T, Compliance, Independent Risk, Operational Risk Management, Internal Audit, etc) at Global, Region and Country teams spanning across 17 countries in Asia and EMEA region and managing the country resources to drive focus, execution and delivery against the RGF requirements. This will be accomplished predominantly by engaging key stakeholders and participants to identify required Management Actions, Monitoring, and Measurements to ensure proper risk control of Material, Top, Emerging and Concentration risks.

The position also requires a thorough understanding of strategic direction of the Consumer Bank combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills required in order to negotiate internally, often at a senior level.

Key Responsibilities:

  • Be a key member of the Asia/EMEA Regional CBORC team, to execute and report on Risk Governance Framework (RGF) components such as Risk Identification, Monitoring, Measurement and Risk Control requirements across all Risk Categories and GCB Products and Functions covering the 17 Asia and EMEA countries within the Region. 
  • Risk categories include Credit, Market, Liquidity, Strategic, Operational, Compliance and Reputational Risks.
  • Develop and implement a Risk Governance Framework in line with new policy, standard and procedural requirements
  • Identify effective and efficient data sources (emerging/top risks, forums/committees) and RGF SMEs in first Line of Defense (LOD).
  • Establish and implement the Regional framework for Front Line Unit risk identification, aggregation, reporting and escalation
  • Work with Regional Business and Function leads to drive the Strategy Refresh Risk Reporting Process
  • Work with Global Operational Risk Capabilities team to determine if the execution of RGF requirements requirement can be integrated into existing strategic efforts such as the New Product Approval Process, Risk Governance Framework activities, Major system transformations, Legal activities, etc.
  • Develop a Risk Response and Mitigation Strategy once an Emerging Risk has been identified
  • Capture Management Actions and develop Monitoring, Measurements and Risk Controls for Material, Top, Emerging and Concentration Risks for the Material Risk Inventory (MRI), Risk Assessment of the Operating Plan (RAOP) and Top/Emerging Risk Reporting
  • Present Management Actions, Monitoring, Measurements and Risk Controls as part of the effective Independent Challenge executed by second LOD
  • Prepare Executive and Senior Leadership Reporting for use in the GCB Risk Committee, Business Risk and Control Committee (BRCC) or other equivalent forums
  • Incorporate Emerging, Top and Concentration Risks into the quarterly Key Operational Risks (KOR) Refresh, Risk Appetite Assessments, Scenario Analysis and Manager’s Control Assessment (MCA) processes, ensuring that ranking and prioritizing of Emerging Risk occurs as required by Policy
  • Connect the Risk Governance requirements to other important processes, such as Strategic Planning, Risk Appetite, Risk Capital, CCAR/DFAST and Stress Testing for easy understanding and sensible alignment
  • Outline required and sustainable GCB EOR monitoring and reporting in the BRCCs and equivalent forums
  • Serve as GCB Risk Governance Subject Matter Expert (SME)
  • Execute all Risk Identification processes to produce the quarterly Material Risk Inventory (MRI), Risk Assessment of the Operating Plan (RAOP) or similar assessment for Asia GCB
  • Perform risk identification of material risks in GCB Asia across risk stripes and incorporating Material, Top, Emerging and Concentration Risks engaging key first and second LOD subject matter experts/stakeholders.
  • Craft the risk statements for GCB Asia and provide data and metrics to support risk quantifications of identified risks across seven risk stripes
  • Establish and facilitate review and challenge sessions on material risks ensuring that all Business functions provide their inputs to the process and are aligned in their approach of risk review during the challenge and submission process. This involves reviews with the Product/Function Heads, fronting the challenge from the Independent Risk teams as well as review with the Asia GCB Risk Head and Asia GCB CEO before submission to Global Risk Identification team.
  • Create and update material risks inventory in Citi Risk and Controls platform and follow up with Executives (Product/Function Heads, GCB Risk Head, GCB Asia CEO) for their attestations.
  • Seek Global Risk Identification team to complete quality assurance checks and updating the MRI incorporating feedback before submission.
  • Independently manage all MRI activities within the timeline stipulated by the Global Risk Identification team
  • Address review and challenge queries fielded by the GCB CBORC Risk Governance, Global Risk Identification teams, second LOD teams
  • Establish loop back to the KOR/KI process given the strong linkage between the RI and KOR/KI process
  • Develop a process to ensure clear ownership across the business on risk stripes and to facilitate primary risks impacting GCB
  • Work with Independent Risk Management organization and Global CBORC to transition risk identification responsibilities to FLU GCB
  • Implement the Risk Rating Framework for Regional CBORC in collaboration with business SMEs on Product Risk Rating and to continuously support incremental activities in alignment such as the mapping of products to MCA
  • Represent Regional CBORC as the Risk Category SME for Consent Order Transformation, interfacing and covering Risk Taxonomy initiatives (ie. Risk category Group management vertical) in collaboration of Consent Order transformation to achieve milestones/timelines
  • Lead the Annual Risk Governance Framework Lines of Defense Assessment for the GCB Asia Region. This is an activity based self-assessment process focused on the lines of defense construct, and includes reviewing the activity designation and identifying any gaps in governance and/or oversight. Facilitate the presentation of results with senior management involvement, including live review and challenge of assessment results by Independent Risk Management and Independent Compliance Risk Management
  • Collaborate closely with Consumer Technology Risk and Control on the execution of key Risk Identification, Monitoring, Measurement and Risk Control requirements and driving alignment with relevant programs

Development Value:

  • Build relationships with key GCB Risk Stripe experts and GCB Senior Leadership to ensure that GCB Risk Governance Framework requirements are met timely and correctly
  • Exposure to Independent Risk, Operational Risk Management and Independent Compliance organizations across Citi to deliver an enhanced culture of risk management and embed a high level of awareness across GCB
  • Expand knowledge of complex Financial and Risk Governance concepts and risk assessment strategy within GCB
  • Offer input on enhancements and tools that improve GCB’s Risk Framework globally
  • Significant opportunity to define and implement Management Actions, Monitoring, Measuring and Risk Controls across products and risk categories to support the business strategy and improve risk assessment cadence
  • Provide experience in managing a risk assessment program in a Regional leadership role, developing and influencing strategy over 17 GCB Countries in Asia and EMEA.

Knowledge/Experience:

  • Proven experience in leading a Regional Program, preferably Risk or Compliance related
  • Strong understanding of Risk Governance requirements
  • Strong project management experience
  • Experienced negotiator; collaborative and influential
  • Support for a risk and control environment in a country or another line of business;
  • Demonstrable ability in partnering across multi-functional organizations to bring about change in a specialized function or capability
  • Familiarity with Citi Consumer’s products and services
  • Good working knowledge of various risks faced by the business and strong ability to identify risk management solutions within the organization
  • Good understanding of Citi’s Risk and Control environment

Skills/ Competencies

  • Decipher complex terms and concepts
  • High degree of Self-motivation and ability to deliver without supervision
  • Financial Acumen
  • Business, Industry and Market Knowledge
  • Interconnected thinking
  • Intercultural appreciation and respect
  • Senior presence required
  • Effectively work in situations requiring analytical, interpretive and problem-solving techniques
  • Drive timely results across multiple products, functions and regions
  • Excellent communication and presentation skills
  • Very good organizational skills and structured work approach
  • Good working knowledge of various risks faced by the business and strong ability to identify risk management solutions within the organization
  • Good understanding of Citi’s Risk and Control environment
  • Ability to understand, analyze and design risk mitigation solutions
  • Ability to explore alternatives and positions to reach outcomes that are supported and accepted by various parties
  • Ability to work across all lines of business and lines of defense creating and maintaining strong relationships
  • Ability to work in a fast changing environment; drive change effectively
  • Ability to build collaborative working relationships with various groups like Independent Risk, Operational Risk Management and Compliance

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Job Family Group:

Compliance and Control

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Job Family:

Business Control

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Time Type:

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